Most SaaS platforms treat email as a solved problem. Plug in SendGrid or SES, wire up some templates, move on to the next sprint. But for a large and growing...
The dedicated IP has long been the email industry’s most oversold deliverability feature—a relic of an era when mailbox providers relied heavily on IP reputation to sort good mail from...
For years, hosting providers have been treated like utilities. Power on. Bits flow. Problems belong to someone else. That model is breaking down. In a recent MailChannels podcast conversation, infrastructure...
In enterprise security, a false positive is annoying. A user calls support and asks why a file was quarantined. Someone investigates, restores it, and the business moves on. In hosting...
In the competitive landscape of web hosting, providers are constantly seeking avenues to differentiate their offerings and enhance revenue streams. While email may seem like a basic utility, it presents...
In web hosting, transactional email is part of the product experience. Signup confirmations, DNS change notices, SSL validation emails, WHOIS verification, billing receipts, and abuse alerts all sit on the...
Email should just work. And when it does, most people don’t think about the machinery behind it. But for web hosting providers, that simple “send” button is anything but simple....
At MailChannels, our mission is to empower safer connections in an open world. We have been committed to supporting internet email as a truly open protocol since 2012. In early...
Join MailChannels at Cloudfest 2022 with our free registration link.
Domain owners publish SPF information in the Domain Name System (DNS) - a globe-spanning database of internet information - in something called an SPF record. Boiled down, an SPF record specifies in computer-readable form a set of rules that email receivers can use to verify that an email sent from your domain originated from a server that is authorized to send on behalf of your domain.
On February 11th, Spamhaus reminded its users that they would start to block queries sent from public Domain Name System (DNS) resolvers beginning on March 1st
One of the best tools in our cost-saving arsenal is a technology offered by AWS called Spot Instances.
In this episode, email deliverability expert Matt Vernhout joins the podcast to discuss essential insights into the current state of email delivery. Matt emphasizes the importance of looking at campaign...
On April 22, 2024, at 05:30 UTC, our monitoring systems alerted us that SMTP connection times had spiked from the normal sub-1 second to over 7 seconds. This was the...
MailChannels is excited to announce that we have implemented DNSSEC (Domain Name System Security Extensions) on the primary domain associated with our email delivery service, mailchannels.net. This milestone is a...
Domain Lockdown empowers you to prevent unauthorized MailChannels users and accounts from sending emails from your domain.
We've developed a new API that allows you to easily search through your email logs and find exactly what you're looking for.
Email security and deliverability are critical concerns for web hosts, businesses, and email service providers. With increasing spam and phishing attacks, email providers need advanced filtering solutions that go beyond...
Getting Onto a Blacklist Without Sending Any Spam
MailChannels CEO Ken Simpson discusses how outbound spam affects cloud hosting providers and recommends how they can help to stop it to recover costs.
IP Blacklisting: A Persistent Problem for Hosting Providers in 2025 Even in 2025, IP blacklisting remains one of the most common—and costly—issues facing web hosting providers. Every day, hosting companies...
In the early days of the COVID-19 pandemic, Zoom emerged as the unlikely poster child for remote communication, riding a wave of global lockdowns and remote work mandates. But what...
Transactional email is infrastructure. Password resets, signup confirmations, receipts, billing notices, and security alerts all depend on timely inbox placement. When those messages land in spam or fail to arrive,...
Choosing a transactional email provider is not just about sending messages. It is about deliverability, operational continuity, abuse handling, and how much risk your product can tolerate when email is...
Email headers are one of the fastest ways to diagnose transactional email problems. When a password reset arrives late, a billing alert lands in spam, or a security notification fails...
MailChannels is excited to announce that we have implemented DNSSEC (Domain Name System Security Extensions) on the primary domain associated with our email delivery service, mailchannels.net.
We've developed a new API that allows you to easily search through your email logs and find exactly what you're looking for. This new feature is available to all customers, free of charge.
The new service enables Cloudflare developers to send email messages from within their Workers apps, with no authentication or domain verification required.
Each month you’ll receive a summary of the email we processed for you at MailChannels, including: Processed, Delivered, Blocked, Compromised Accounts, and more.
MailChannels is pleased to announce the release of cPanel® & WHM® plugin version 3.0 to help hosting providers provision and manage filtering of inbound and outbound email through MailChannels cloud services.
MailChannels Inbound Filtering is a new cloud service that detects and blocks spam, phishing, and malware before it hits the customer’s inbox.
Did you know that you can see all activity for individual users in Sender Profiles?
In this episode, we welcome George Schlossnagle, a mathematician turned tech entrepreneur, who shares his fascinating journey from academia to co-founding one of the world’s leading email infrastructure platforms. George...
You built the workflow. The trigger fired. The API accepted the message. But the user says they never got the email. For transactional email, that is not a minor support...
Order confirmation emails are not a post-purchase extra. They are part of the checkout experience. When a customer clicks Place Order, the confirmation email becomes the first proof that the...
Monitoring transactional email performance is not about vanity metrics. It is about protecting the workflows your users depend on. If password resets are delayed, receipts are bouncing, security alerts are...
Rebel.com Cuts Support Tickets Related to Email Delivery by 90% with MailChannels
Looking back, here are some of the platform improvements that were made during this extraordinary year.
Upcoming web hosting events in 2021
Palinurus converts Kubernetes resource files to helm charts automatically, eliminating a manual, error-prone step on the road from service definition to reliable deployment.
To maintain an excellent email reputation, MailChannels works hard to block spam and phishing attacks from the more than 26 million unique senders whose email we process each month.
Spammers compromise hosting and email accounts by stealing passwords and leveraging exploits in hosting systems. Once an account is compromised, the spammer sends email through the account, leveraging whatever positive...
In this episode, we talk with email deliverability expert, Udeme. Udeme, who has worked with major players like Yahoo and LinkedIn, shares his experience in the email industry, offering valuable...
Join us as we delve into the inspiring journey of Konrad Keck, founder of Modules Garden, and his entrepreneurial path in the web hosting industry. In this episode, we explore...
With the new Monthly Usage Report, it’s easy to access your important MailChannels insights.
Today, MailChannels is launching a free email sending service for Cloudflare Workers. The new service enables Cloudflare developers to send email messages from within their Workers apps, with no authentication or domain verification required.
Find out what's new for the MailChannels Host Console.
Video: What is the big deal with SSL and authentication?
Video: How are service providers trying to stop outbound spam?
Video: Where does spam come from?
In 2020, COVID-19 disrupted nearly every aspect of life, including the world of email. At the time, MailChannels observed a sharp increase in global email traffic—especially transactional and outbound messages—as...
Read updated post here Have you ever tried sending an email to someone at AOL, only to receive a baffling error message that reads “554 (RTR:BL)”? You’re not alone. This...
As millions of employees around the world have suddenly been forced to work from home, video conferencing services have experienced an unprecedented...
The boundary between transactional email and marketing email looks simple until teams start combining the two. A password reset gets a promo banner. A receipt gets a discount code. A...
Most transactional emails are opened on a phone. That means mobile rendering is not a nice-to-have. It is part of the user experience and part of whether the email actually...
Security emails are not routine notifications. They are part of your product’s defense layer. Login alerts, password change confirmations, MFA notices, suspicious activity warnings, and account access updates help users...
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