Tags: Technical Cloud

Eliminating False Positive Mail

When it comes to choosing an outbound spam filter; there’s one worry that comes to every web hosts’ mind: Will there be high rates of false positives? False positive mail causes headaches for web hosts because it means that their clients’ legitimate mail has been flagged as compromised for one reason or another.

As we wrote in our Product Update in August, the MailChannels Cloud Console now has a Not Spam button, which clients can click to report a false positive.

Not only does this teach our technology how to identify false positives going forward, it also means your clients can report these incidents straight to our team—leaving you with more time to grow your business.

Blacklisting Issues at Host4Yourself.com

Host4Yourself is a US-based web hosting company founded in 2001. The company boasts six carrier-grade, US-based data centers and offers managed IT services, web hosting, dedicated servers, and server co-location for various sized businesses.

Host4Yourself's IPs were experiencing frequent blacklisting. Frustrated clients, and valuable resources being used for delisting led CEO, Evam Kamlet, to look for a solution to the blacklisting problem—once and for all.

In this case study, you will find an in-depth look at Host4Yourself’s blacklisting issues, and how MailChannels solved these issues. Evan also speaks about Host4Yourself’s experience with our MailChannels Cloud Console’s Not Spam button and what this means for the company’s growth and success.

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