Some of you may be familiar with MailChannels' "PingedIn" service. Every night, we survey the mail servers of approximately half a million companies worldwide, using a proprietary algorithm to determine the kind of email server software they are using to receive email.
Recently I was reviewing historical data stretching back to mid-summer, when I noticed a strong trend:
The lime green line shows that there has been a 50% increase in the number of companies using Google to host their email. This is a really impressive rate of growth in what has been a fairly stagnant industry for the past few years.
Other interesting observations:
- The decline of software: more and more companies are outsourcing their edge email solution to someone else. The only exception we found to this rule was MXLogic, who appear to have lost about 5% of their customers since mid-summer (according to our data -- please don't sue us).
- The flattening of IronPort: There has been virtually no growth at all in IronPort's installed base since they were acquired by Cisco. That said, at least they haven't lost ground.
- Continuing high rate of churn: Not shown on the graph, but tracked by PingedIn is the rate at which companies move from one solution to another. We are continuing to see an approximately 20% annual churn rate in the email boundary market.
Okay, 2015 is a really long way away. Sendmail is going to be with us until the end of time.








3 comments:
The spikes/troughs in the MessageLabs line don't seem to make sense. We don't lose/gain customers that fast. What's going on?
The flat IronPort line doesn't make sense either.
baud, henry: Our pinger isn't perfect. I imagine that the problem with MessageLabs is due to MessageLabs servers blocking our pinger or slowing it down. We should probably detect MessageLabs and other service-oriented customers via the DNS rather than actually trying to contact MessageLabs SMTP gateways (which is redundant, of course).
I should be clear that this dataset is a view onto the horse trading that is occuring amongst ~500,000 companies in our database. If IronPort signs up new customers outside that dataset, they won't show up.
Another comment worth making is that the data is skewed in favor of North America. I'm open to taking new company lists any time so that we can get a more accurate picture of the market.
Call me to discuss: +1-778-785-6143, extension 0.
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